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Affordable Housing

The Y is committed to providing safe and affordable housing for Queenslanders who need it most.

With 127 Community Housing units running under the Affordable Housing Program across three properties located in Nerang on the Gold Coast and Slacks Creek in Brisbane, the Y is making a real difference in people’s lives.

More than 30,000 people are on assisted accommodation waiting lists in Queensland alone. The Y has long recognised the need for safe and affordable options and has built three housing facilities - Edwards Place, Melville Place and Nowell B Taylor House.

With the stability of the Y, tenants are empowered to achieve autonomy and independence within the community, enabling them to take control of their lives. As a result, their quality of life is significantly improved as they are liberated from the challenges and obstacles that initially placed them in community housing.

"My mum passed away six years ago yesterday, so I moved in here pretty much six years ago today… this place, it was a saviour for me, you know, because it’s given me that time of being able to just get some stability” – Andrew, tenant.

How To Qualify For Our Affordable Housing

Eligibility for tenancy of YMCA Affordable Housing units will be determined by the eligibility for Housing Assistance set by the Queensland Department of Housing. Prospective tenants must comply with Department eligibility guidelines, and are referred to the YMCA by the Department of Housing from the central waiting list.

Department of Housing Guidelines for eligibility of housing assistance includes meeting set criteria of:

  • Residency
  • Residential property ownership
  • Independent income
  • Household income
  • Persons enquiring directly to the YMCA will be referred back to the Department of Housings Robina Housing Service Center to discuss housing eligibility and application.

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Contact Our Team

Phone: (07) 5503 7440
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Feedback & Complaints

We strive to maintain a high standard of customer service at all times and welcome feedback about your experience with the Y. We also recognise that complaints may sometimes arise and will ensure that any such feedback is addressed in a consistent, fair and open manner. We aim to acknowledge feedback within 3 business days, however if you require an immediate response or assistance, please contact the relevant centre or service directly.